Privacy Policy
Tifosi Auctions Ltd – User Privacy Policy
Effective Date: 25/06/2025
1. Introduction
Tifosi Auctions Ltd (“Tifosi”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our online auction platform, available at www.tifosiauctions.com (the “Website”). We are a company registered in England and Wales under company number 16461803, with our registered office at Office 3 188 High Street, Tonbridge, England, TN9 1BE. Tifosi Auctions Ltd acts as the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We collect personal data that you provide to us directly and data that is automatically collected when you use our services. a) Information You Provide: - Account details: Name, email address, phone number, postal address - Payment information: Bank account or card details (processed via secure third-party payment processors) - User content: Bids, listings, messages, reviews - Identity verification documents (where required for legal compliance) b) Information Collected Automatically: - Device and access data: IP address, browser type, device type, operating system - Usage data: Pages visited, search terms, clicks, session time - Cookies and tracking technologies: For performance, analytics, and marketing
3. How We Use Your Information
We use your data for the following purposes: - To provide and manage your account - To enable participation in auctions and processing of transactions - To verify your identity (where legally required) - To communicate with you about your account or our services - To improve our platform and user experience - To comply with legal and regulatory obligations - To prevent fraud and enforce our Terms and Conditions - For marketing communications (with your consent or as permitted by law)
4. Legal Bases for Processing
We rely on the following legal grounds to process your personal data: - Contractual necessity: To fulfil our contract with you (e.g., bidding and purchases) - Legitimate interests: To operate and improve our business, prevent fraud, and ensure platform security - Legal obligations: To meet applicable legal and regulatory requirements - Consent: For marketing and the use of non-essential cookies (you may withdraw consent at any time)
5. Sharing Your Information
We do not sell your personal information. We may share it with: - Service providers: Payment processors, hosting providers, analytics services - Legal authorities: Where required by law, court order, or to protect our rights - Business transfers: In the event of a merger, acquisition, or asset sale All third-party service providers are contractually bound to protect your data and use it only as necessary to provide their services.
6. International Transfers
While we primarily store your data in the UK or EEA, certain service providers may process data outside the UK. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK ICO.
7. Data Retention
We retain your personal data only for as long as necessary to: - Fulfil the purposes described above - Comply with legal, tax, and regulatory requirements - Resolve disputes and enforce agreements You may request deletion of your account, but certain information may be retained for legal compliance.
8. Your Rights
Under UK data protection law, you have the right to: - Access your personal data - Correct inaccurate or incomplete data - Delete your data (in certain circumstances) - Restrict or object to processing - Port your data to another service - Withdraw consent (where applicable) - Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk To exercise these rights, contact us at info@tifosiauctions.com.
9. Security
We use appropriate technical and organisational measures to protect your data, including: - Encryption (HTTPS, secure servers) - Access controls - Regular security reviews However, no method of online transmission is 100% secure.
10. Children
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Website. Continued use of our services constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact: Data Protection Officer Tifosi Auctions Ltd Unit 42 Henfield Business Park, Henfield BN5 9SL Email: info@tifosiauctions.com.